Frequently asked questions
FAQs
Why does it cost extra to pay with a credit card?
Credit card payments incur higher payment processing fees for us. We also offer payments through Zelle, Crypto(USDT) and Bank Wire transfer, as these methods incur little to no processing fees for us, allowing us to pass those savings on to you.
Are your watches authentic?
Absolutely. Every watch we sell is guaranteed to be 100% authentic. We rigorously check each piece to ensure its authenticity, from the movement to the case, and all items included in the package are verified to be authentic before they are listed for sale.
Do you accept returns or exchanges?
We aim for complete transparency and satisfaction before the sale, hence we do not offer returns or exchanges. Please review our return policy for detailed information and feel free to reach out with any questions before making your purchase.
Why can't I have the watch shipped directly to my house?
It is very important for us to make sure your purchase is safely delivered to you, hence we arrange for the package to be picked up at your nearest FedEx Office by showing your valid ID. This process ensures the package is delivered to the rightful owner and it significantly reduces any chances of package theft.
What happens if the watch is not as described?
We stand behind every single product we sell and customer satisfaction is our top priority. In case the watch you receive doesn’t match the description, please inform us within 24 hours and we are happy to take the watch back and make it right by you.
Can I pay for an item using multiple forms of payment?
Absolutely! Kindly send us a message/email with the watch you’re interested in purchasing and how you would like to split the payment.
Text or Call +1‑872‑203‑5209
Email info@goodtimesluxuryco.com
Why does it cost extra to pay with a credit card?
Credit card payments incur higher payment processing fees for us. We also offer payments through Zelle, Crypto(USDT) and Bank Wire transfer, as these methods incur little to no processing fees for us, allowing us to pass those savings on to you.
Are your watches authentic?
Absolutely. Every watch we sell is guaranteed to be 100% authentic. We rigorously check each piece to ensure its authenticity, from the movement to the case, and all items included in the package are verified to be authentic before they are listed for sale.
Do you accept returns or exchanges?
We aim for complete transparency and satisfaction before the sale, hence we do not offer returns or exchanges. Please review our return policy for detailed information and feel free to reach out with any questions before making your purchase.
Why can't I have the watch shipped directly to my house?
It is very important for us to make sure your purchase is safely delivered to you, hence we arrange for the package to be picked up at your nearest FedEx Office by showing your valid ID. This process ensures the package is delivered to the rightful owner and it significantly reduces any chances of package theft.
What happens if the watch is not as described?
We stand behind every single product we sell and customer satisfaction is our top priority. In case the watch you receive doesn’t match the description, please inform us within 24 hours and we are happy to take the watch back and make it right by you.
Can I pay for an item using multiple forms of payment?
Absolutely! Kindly send us a message/email with the watch you’re interested in purchasing and how you would like to split the payment.
Text or Call +1‑872‑203‑5209
Email info@goodtimesluxuryco.com
I definitely trust and would do business again.
Start to finish. Rolex model was exactly what I was looking for. Shipping was quick. There was also followup to make sure everyone was perfect. Couldn’t be happier with purchase. 5 star!